PG Mutual Paid 98% of New Claims in 2016

Posted by / April 7, 2017

Each year, we strive to provide our members with the best claim rate we possibly can. We are thrilled with the new claims results for 2016.

In 2016, we were able to cover 98% of our new Income Protection Plus claims!*

Our top 3 causes of Income Protection Plus new claims in 2016 were:

  1. Infections and flu at 32%
  2. Musculoskeletal at 27%
  3. Gastrointestinal at 12%

Our average claim in 2016 was £1,896.80 and the average age of those who claimed was 48.*

Elisa Ashford, Head of Operations at PG Mutual, said “As a mutual, our commitment is to remain as transparent as possible with our current members and our future members. Sharing our claims statistics each year shows just how critical IP is in protecting our livelihood.”

“The 2016 data confirms what we know, Income Protection Plus has made a difference and continues to make a difference in our member’s lives by providing them with an important safety net when they needed it most: during illness or injury.”

“By publishing our statistics each year, we feel this provides reassurance to our members as well as further highlights the importance of Income Protection Plus.”

Don’t forget – if you need to make a claim, we have made claiming simple for our members. You can submit your claim through your members area.

*PG Mutual business new claims paid (1st January to 31st December 2016).

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